Return + Exchange Policy
We want to make sure you’re happy with your Rack Daddies order. Please review our return and exchange policy below.
Damaged or Defective Items
Returns are only accepted for products that arrive damaged or defective. If your order arrives damaged, please contact us within 14 days of receiving your order.
When contacting us, please include your order number, a description of the issue, and photos of the damaged product so we can get the issue resolved as quickly as possible.
Requests submitted more than 14 days after delivery may not be eligible for a return or replacement.
Size Exchanges
Ordered the wrong size? We accept size exchanges within 14 days of receiving your order, provided the item is unworn, unwashed, and in its original condition.
A $7 shipping fee will be charged for size exchanges to cover shipping and handling.
Exchanges are subject to product and size availability. If your requested size is unavailable, we’ll contact you to discuss your options.
Non-Returnable Items
We do not accept returns for change of mind, incorrect size selection, or other reasons unrelated to a damaged or defective product. Wrong-size orders may only be exchanged under the Size Exchanges policy above.
Starting a Return or Exchange
To request a damaged-item return or size exchange, contact us within 14 days of receiving your order and include your order number and reason for the request by email - info@rackdaddies.com
Please do not send products back without contacting us first. Unauthorized returns may not be accepted.